Shipping Policy

Last Updated: 11-SEP-25

At Vdlinfraprojects Private Limited, we are committed to providing timely and secure delivery of property-related documents, brochures, agreements, and other materials that assist you in making informed real estate decisions. This Shipping Policy outlines how we manage the delivery of materials and services related to property transactions and consultations.

What We Ship

• Property brochures, floor plans, and site maps.
• Booking forms, agreements, and documentation for property registration.
• Site visit kits and consultancy materials tailored to your property needs.
• Promotional and educational materials related to real estate services.

Shipping Process

Once you request documentation or services through our platform, we ensure that the materials are carefully prepared and shipped through reliable courier partners. The process includes:

• Verification of your request and required documents.
• Packaging to ensure documents are protected during transit.
• Dispatch through trusted shipping partners with tracking information provided wherever possible.
• Delivery confirmation once your materials reach the provided address.

Shipping Timeline

• Documentation requests are processed within 2–3 business days of confirmation.
• Shipping times vary depending on your location but generally range from 3–7 business days.
• For urgent requests, please contact our support team to explore expedited shipping options.

Shipping Charges

Shipping charges are applied based on the type of document or kit and the delivery location. These charges will be clearly communicated during the checkout or request process. Some documents may be shipped free of charge as part of promotional or standard service offerings.

Lost or Damaged Shipments

While we take every precaution to ensure safe delivery, unforeseen circumstances may result in delays, loss, or damage. In such cases:

• Please contact our support team immediately with your tracking details.
• We will initiate an investigation with the courier partner and assist in resending documents if necessary.
• We are not responsible for incorrect addresses or delivery to locations outside the permitted service areas.

Address Accuracy

It is the customer’s responsibility to provide accurate and complete shipping details, including pin codes, landmarks, and contact numbers. Incorrect or incomplete addresses may result in delivery failures or delays for which we cannot be held responsible.

Contact Us

If you have questions or need assistance with shipping, please reach out to us:

Vdlinfraprojects Private Limited

Address: Plot No. 32 & 33, Ground Floor, NuaSahi, Rasulgarh, Bhubaneswar, Khordha – 751010, Odisha

Phone: 📞 +91 7008725464, +91 6372800038, +91 8260631011

Email: vdlinfraprojects@gmail.com